Enjoy peace of mind when you buy Niu Care - NIU Mobility

NIU Care

Service and support from the people who know your NIU scooter best.


Enjoy peace of mind when you buy NIU Care

Every new NIU electric scooter comes with a two year unlimited mileage warranty. NIU Care keeps any expired warranty coverage valid and adds up to two incidents of accidental cosmetic damage coverage, each subject to a $99 deductible plus applicable tax, per year. ***

Flat Rate Services

NIU Care gives you one-stop service and support from NIU Scooter experts, because we exclusively sell NIU products most issues can be resolved in a single visit.

  • $15 Flat Rate Services - never pay more for brakes, tires and routine inspections *
  • Complimentary Details and Touch-ups
  • Unlimited battery swaps -never pay for energy again - simply swing by our flagship store during business hours and we'll exchange your low battery for a fully charged one

*Tires must be worn down and not punctured to be covered.

Member Discounts and Perks

  • 10% off all parts and accessories
  • 4 days worth of rentals a year for your friends and family

Annual subscription commitment of $300 


All new and used NIU Scooters within the original warranty period and purchased directly from NIU Honolulu automatically qualify for NIU Care.

***Accidental damage coverage is only available at the time of original purchase on a new unit.

The remaining coverage period and member benefits are transferable on any trade-ins, but are unfortunately not transferrable to other customers.

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