Niu Mobility Exchanges & Returns - NIU Mobility

Exchanges & Returns

We know this is a big purchase for you and we want you to feel 100% comfortable with your decision. We sincerely believe that you will not regret buying any products from us, but in the unlikely chance that you do we’ve outlined our available exchange & return policies below:

    • Vehicles must be returned within three days and in original condition to qualify for any possible exchange & refund.
    • All exchanges & returns must be completed at our shop.
    • Any vehicles delivered will be assessed a $100 dollar delivery fee at the time of return.
    • The vehicle must be in original resalable condition, and have no more than 25 new miles to receive a full refund or exchange credit.
    • Vehicles in original resalable condition with greater than 25 miles, but less than 100 miles, will be assessed a 10% restocking fee.
    • All accessory installations will incur a 10% restocking fee regardless of mileage while engine modifications will void any available refund or exchange credit
    • All regularly inventoried parts and accessories must be returned within three days, be in original resalable condition and will be assessed a 10% restocking fee.
    • Special order items do not qualify for any refunds or exchange credits.

Please contact us if you have any questions or concerns about our available exchange and refund policies. Mahalo!

Keep in touch

Don’t worry, we won’t spam

Your cart — 0

You cart is currently empty

Login